Ariatech (“we,” “our,” or “the Company”) is committed to protecting your personal information. We comply with applicable privacy protection regulations, including the Personal Information Protection Act and other relevant laws. This Privacy Policy outlines how we collect, use, retain, and protect your personal information to safeguard your rights and interests.
1. Information We Collect
We collect the following personal information when you submit an online inquiry through our website:
- Collected Information: Name, Email, Phone Number, Mobile Number, Cookies, IP Address
- Collection Method: Through our website (https://www.ariatech.kr)
2. Purpose of Collecting Personal Information
We use the collected personal information for the following purpose:
- To respond to online inquiries, address customer service issues, and provide appropriate support.
3. Retention and Use Period
We delete your personal information without delay once it is no longer needed. However, in cases where retention is legally required or separately agreed upon, the following periods apply:
- Records of contracts and transactions: Retained for 5 years
- Records of customer complaints and dispute resolutions: Retained for 3 years
After these periods, the data will be permanently deleted.
4. Destruction of Personal Information
We promptly destroy personal data once the purpose of collection has been achieved.
- Procedure: Data is transferred to a separate database and stored for the legally required period before deletion. It is not used for any other purpose unless required by law.
- Method: Electronically stored data is deleted using secure, unrecoverable methods.
5. Disclosure of Personal Information
We do not share your personal information with third parties except in the following cases:
- With your prior consent
- When required by law or a legitimate legal request
6. Your Rights and How to Exercise Them
You may access, update, or delete your personal information at any time. You may also withdraw consent to our data processing. Note that some services may be unavailable if consent is withdrawn.
To exercise your rights, please contact our Data Protection Officer. We will respond without delay.
If you request correction of inaccurate data, we will not use or disclose that data until the correction is completed.
7. Use of Cookies
We use cookies to store and retrieve information from your browser. Cookies help us analyze user behavior, understand preferences, and provide customized services.
Cookie Management
You may choose to allow all cookies, be notified when cookies are stored, or block all cookies through your browser settings.
Example (Internet Explorer): Tools > Internet Options > Privacy
Note: Blocking cookies may affect service availability.
8. Inquiries and Complaints
If you have questions or complaints regarding your personal information, please contact:
Data Protection Officer: Hyesun So
Phone: +82-70-5102-8300
9. Updates to This Policy
This Privacy Policy is effective as of January 1, 2020. Any changes will be posted on this page.